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While out and around in my travels, I ran across this innovative guide from Bell Labs, about Teletraining. Published in 1962, this teacher's guide, and probably a few student manuals, were made available by the Bell System of Telephone companies (known back then as "Ma Bell" and the "Baby Bells"), to schools across the country, for English and speech classes, and probably some clubs such as a school radio station, play by play at a sporting event or or if morning announcements were made by students over the public address system. In brief, this teacher's guide goes over ways to help students learn how to appropriately speak on the phone, discern how someone is feeling while they are talking to you, how to temper your emotions and other pertinent information. They even have the Pay Phone (which was common back in the early 1960s, extinct to a point in 2018) . In today's era of texting and other ways of communicating, it is wise to know how to productively and appropriately speak and conduct yourself/handle business on the telephone if you need to make a phone call. It is especially helpful if you work at a job where you are on the phone or if you speak with people face-to-face on a daily basis.